Proshade Letter of Warranty

Umbrella Base with Wheels

FY22 ITM. /ART.2127286

FY23 & FY24 ITM. /ART.2327658

Please be advised that the manufacturer provides a two-year warranty that products will be free from defects in original materials and workmanship.

Frame

Frames are warranted to be free from defects in materials and workmanship for a period of two years. Damage to frames or welds due to improper assembly or exposure to water and sub-freezing temperatures is not covered. Do not allow water to accumulate inside frames.

Finish

The finish is warranted against peeling, cracking, or blistering for a period of two years, provided the unit has not been scratched or abraded. Scratches and chips resulting from abnormal wear and tear are not covered. Fading resulting from exposure to elements is not covered.

Note: All operations should be according to the instruction manual.

*This warranty DOES NOT COVER the following items:

Failure caused by unreasonable or abusive use, failure caused by neglect of reasonable and necessary care, acts of nature (including but not limited to wind, hurricanes, tornadoes, and storms) are not covered by this warranty.

The product is not covered by this warranty after two years from the date of purchase

CAUTION:

Before assembling the umbrella base, read this manual and follow the safety instructions.

Care Instructions:

Clean gently with environmentally - friendly soap solution and water using a sponge. Do not use abrasive materials, wire brushes, chemicals, cleansers or bleach.

Do not use a pressure washer. Rinse well. Allow to air dry.

Safety Instructions:

  1. Do not use the umbrella base with wheels before filling it with weight.
  2. The heavier the umbrella base, the more stable it will be.
  3. Do not use in windy, rainy, and snowy conditions. Never tilt your umbrella in windy, rainy, and snowy conditions. Always close and remove the umbrella from the base in windy, rainy, and snowy conditions.
  4. Use the umbrella base with wheels on flat surfaces only. The locking wheels are meant to keep the umbrella base with wheels locked in place on flat surfaces. The locking wheels are not meant for locking the umbrella base with wheels in place on sloped surfaces.
  5. Keep the wheels locked except when moving your umbrella base with wheels. The locking wheels may wear down over time making the brake mechanism less effective. Check for wear and replace the locking wheels when necessary.
  6. Do not move, lock, or unlock the umbrella base with wheels with bare feet.
  7. The umbrella base with wheels is not designed to roll in sand or grass ground. Submerging the wheels in sand or grass will clog the ball bearings.
  8. Do not allow children to play with or operate the umbrella base with wheels

For assistance with assembly, parts, or problem resolution please contact customer care in US and Canada at (877) 730-1583, 9:00AM - 5:00PM EST, Monday - Friday, English, French, and Spanish spoken or visit proshade.com