Proshade Letter of Warranty

3.36M / 11FT COLLAR TILT ALUMINUM MARKET UMBRELLA FY22 ITM. / ART. 2127272, 2127273, 2127275

FY23 ITM. / ART. 2327772, 2127807, 2327742

FY24 ITM. / ART. 1713559, 1713566

Please be advised that the manufacturer provides a two-year warranty that products will be free from defects in original materials and workmanship.

Frame

Frames are warranted to be free from defects in materials and workmanship for a period of two years. Damage to frames or welds due to improper assembly or exposure to water and sub-freezing temperatures is not covered. Do not allow water to accumulate inside frames.

Finish

The finish is warranted against peeling, cracking, or blistering for a period of two years, provided the unit has not been scratched or abraded. Scratches and chips resulting from abnormal wear and tear are not covered. Fading resulting from exposure to elements is not covered.

Fabric

Fabric is warranted for a period of two years against separation at the seams. Fading or discoloration resulting from exposure to the elements, chemicals, or from spills is not covered.

Note: All operations should be according to the instruction manual.

*This warranty DOES NOT COVER the following items:

Failure caused by unreasonable or abusive use, failure caused by neglect of reasonable and necessary care, acts of nature (including but not limited to wind, hurricanes, tornadoes, and storms) are not covered by this warranty.

The product is not covered by this warranty after two years from the date of purchase

Caution:

The umbrella should be lowered and secured in windy, rainy, and snowy conditions or when not in use. Do not leave open flame or heat sources unattended underneath the umbrella.

Do not allow children to remain unattended near the cords that raise the umbrella.

Secure the cords that raise the umbrella underneath the canopy to prevent fire hazard and/or strangulation.

Important Information: Umbrella ribs may compress during shipping. Before opening your umbrella, gently pull apart and separate the ribs into their natural open position to make sure the rib ends are not tangled with air-vent connectors.

Care Instruction:

Wash umbrella canopy with a mild solution of soap and water. Rinse thoroughly and drip-dry in an open position.

Do not use bleach or solvents on aluminum frame. Keep closed when not in use.

11ft Market Umbrella is not recommended for use in patio tables with the center hole less than 50mm. If used in a patio table, always use with an umbrella base and lower in windy, rainy, and snowy conditions.

For assistance with assembly, parts, or problem resolution please contact customer care in US and Canada at (877) 730-1583, 9:00AM - 5:00PM EST, Monday - Friday, English, French, and Spanish spoken or visit proshade.com