FAQ – 11ft Wood-Look Aluminum Market Umbrella

Video Instruction:

  1. What is the canopy made from? 

 

  1. What is the round ball on the top of the canopy called and can it be replaced? 

 

  1. The ribs on my umbrella are broken, can I replace them? 

 

  1. What type of material are the pole and ribs made from? 

The pole and ribs are made of aluminum and wood-look painted.

 

  1. Can any components be replaced on my umbrella? 

The finial, rib end, and the fabric canopy on the 11’ Wood-look Aluminum Market Umbrella can be replaced. All replacement parts are available for purchase on proshade.com. 

 

  1. What is the diameter of the umbrella pole and can I use it in a table? 

The diameter is 48mm.  It is not recommended to use in a patio table.  If used in a patio table, always use with an umbrella base and lower in windy condition.

 

  1. Should I use an umbrella base? 

Yes, an umbrella base is recommended for use at all times.

 

  1. Can the 11’ aluminum Market Umbrella tilt? 

Yes, firmly fix the pole and then rotate the canopy clockwise or counterclockwise to tilt.  The canopy has a two-position tilt.  Please reference assembly instructions.

 

  1. Can I buy Proshade items somewhere besides Costco?

All Proshade items are available to purchase on proshade.com.

 

  1. Please reference assembly instructions for Care, Maintenance and Assembly.  Please read carefully and make yourself familiar with these instructions.