The canopy is Sunbrella fabric which is made from solution dyed acrylic yarn.
The canopy is available for purchase on proshade.com.
For care instruction please reference attached assembly instructions.
What is the round ball on the top of the canopy called and can it be replaced?
The round decorative ball on the top is called a finial and it can be replaced if lost or damaged.
The finial is available for purchase on proshade.com.
I lost the bottom pole to my umbrella. Can it be replaced?
Yes, bottom pole can be replaced.
It is available for purchase on proshade.com.
The ribs on my umbrella are broken, can I replace them?
No, the ribs cannot be replaced. They are factory pre-assembled.
The frame, which includes all ribs, is available for purchase on proshade.com.
Can any components be replaced on my umbrella?
The bottom pole, finial and the fabric can be replaced.
All replaceable components are available for on proshade.com.
What is the diameter of the umbrella pole and can I use it in a table?
The diameter is 38mm and will fit in most outdoor dining tables.
What does auto tilt mean?
When you turn the crank clockwise, the canopy will open. When the hub reaches the top the umbrella is fully open. Continue to turn the crank clockwise and the umbrella will automatically tilt. Turn the crank counter clockwise and the canopy will return to the upright position. Continue counter-clockwise and the canopy will close.
If I turn the umbrella crank counter clockwise will it open?
Yes, it will open but it will not remain open. The crank must be turned clockwise to open the canopy for use.
What is meant by rotation?
Pull down on the collar located below the crank handle and you can rotate the umbrella 360 degrees. Release the collar and the umbrella will lock into place.
Do I need an umbrella base to use my umbrella?
It is recommended you secure the umbrella in an umbrella base whether you are using it as standalone shade or in a dining collection.
Can I buy Proshade items somewhere besides Costco?
All Proshade items are available for purchase on proshade.com.
Please reference assembly instructions for Care, Maintenance and Assembly. Please read carefully and make yourself familiar with these instructions.